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How to remember client's instructions?

I have this client that uses punctuation characters in index entries to trigger case adaption and line breaks. I have to accommodate to the use of these characters.

But in the hectic of the life of the Modern Translator I have to deal with many clients, with many special wishes.

How do you make sure that you don't forget to follow the instructions?

Do you use a simple yellow PostIt note on your monitor or do you have a more sophisticated way?

Would it be handy to have a note field added to Project Templates where you can enter a reminder for this kind of instructions?

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