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cafetran 10.7.2 suddenly no response

i am a new user of cafetran 10.7.2 on my windows, x64bit, when i open new project in afetran, after few second ,it becomes no response,  and i try to wait untill it work again, but it never available for work. 

what should i do?


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Your screenshot file is empty. Make sure that your source document is a supported format (e.g .docx). Then, try increasing Java memory for CafeTran as described here.

If the above tips do not help, please submit a support ticket attaching a source language document.  

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