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Wat is user-friendliness?

Wat would be a good definition of user-friendliness with regard to CAT tools?


How is it related to productivity?


And what is the relation to quality?


How is ergonomics related.


Wat is the relevance of fun here?

My idea of user-friendliness: 


1) Ease of learning (CTE mark: 6/10)

2) Availability of most useful functions/commands at a fingertip (CTE mark: 8/10) > Possibility to freely customize the main menu for faster access to most used functions

2) As little time as possible spent when preparing a new project or recalling an old one (with all necessary resources and panes properly attached and ready to work) (CTE mark: 7/10)

3) Ease of glossary management/maintenance (CTE mark: 9.9/10)

4) Integration of contest-sensitive help into CTE


Fun? Yes, working with CTE is enjoyable. But, let's be careful not to become fanboys.

Thanks, Mario, for your reply!


I was musing over a kind of list with 'objective' criteria for user-friendliness. All to often, discussions (like on Proz) about the user-friendliness of CAT tools (e.g. when these are compared), derail into fanboy talk of users of certain CAT tools. Often there is no objectivity.

One possible approach would be to create long lists of micro tasks and to score how many user actions are needed.

>One possible approach would be to create long lists of micro tasks and to score how many user actions are needed.


Nice project for students from a translation study or software architect / user interface study.


Anyway, it will take some man years to create such a list ;).

Example tasks:

  • How many steps are required to change the case of the first character in a segment after a number or bullet.
  • How many clicks/key presses are needed to add related forms (e.g. plural/singular, nominativus/akkusativus/...) of a term pair.
  • etc.

The challenge is always not to list only those items for which your favourite app scores best :).

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