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Cannot open exported pptx


I've translated a pptx, exported it correctly, but cannot open it, I get the attached message, what can I do?



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First of all, perform QA > Tags check. Also, make sure that the previously exported version of the document is not already opened in PowerPoint. If it does not help, submit a support ticket. There confirm whether you edited, moved or change otherwise the source language document before finishing its translation. 

Thanks Igor, I did, and updated to the latest version, too. The problem remains, I'll submit a support ticket.


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