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FreshDesk?

Are we sure we want FreshDesk at all? There seem to be several problems associated with it, like no way to edit posts only to delete them, no way of quickly finding out the new posts, and for reasons unknown to me yet, I can't copy/paste anymore.


H.


How on earth can you try to help people using F reshdesk? It's a shame.


H.

F Reshdesk has gone nuts.



And it wasn't any good to start with. There's also a strange message concerning cookies, but I thought one screenshot for one message would do.


H.

Back to  life, hurrah!

 

Just doing a test, I have been unable to connect to the forum for a while, then I got access but only in reading mode. So I'll click on "Posts comment" and see what happens...

 

DEATH to Freshdesk.


Ceterum censeo Freshdesk olet.


H.

Now I'm "woorden" again. This F Reshdesk site is so fucking shit I hope Igor will ban me.


Ceterum censeo Freshdesk olet.


H.

Freshdesk forums are shit. Pure and utter shit. Don't get me started (though I'll be happy to oblige, of course). So is the "Solutions" part of Freshdesk. I like the entries. I love the entries. But you can't really search them, per subject, you'll have to click to continue. The Freshdesk Solutions is shit. Apart from moving to another kind of website (recommended), I'd say the very first item in the Freshdesk Solutions should be "Overview." An overview of all entries, sorted in a logical way. With links.


Ceterum censeo Freshdesk olet.


H.

Thank you, but for the moment I'm sick and tired of it. Back to work.


Ceterum censeo Freshdesk olet


H.

? Not pasted, my mistake... One more try:


 

In case it could give you a hint, I'm pasting my Firefox Security and Privacyt settings.
(and my Saved logins section is empty)




 

I tried again. Only changed my user name (that didn't need to be changed), did not click Save Changes this time, logged out, went to the forum. Same shit.


Ceterum censeo Freshdesk olet


H.

Alain: Don't think so


Too early, for me. It's still early in the morning here.


Ceterum censeo Freshdesk olet


H.

 I didn't get this message about password fields.


@Woorden: Too early?


Don't think so, I went back immediatly to the forum and my username was changed for A C.

That's what I did.


And then I got:



I did - several times - logged out, and... back to "woorden". Too early?


Ceterum censeo Freshdesk olet


H.

Woorden, I went to the main site (https://www.cafetran.com/) and just changed my username, nothing else. When I returned to Freshdesk and logged in, my new username was applied automatically.

 

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