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FreshDesk?

Are we sure we want FreshDesk at all? There seem to be several problems associated with it, like no way to edit posts only to delete them, no way of quickly finding out the new posts, and for reasons unknown to me yet, I can't copy/paste anymore.


H.


I have just changed your display name as you wish.


Igor

IK: I have just changed your display name as you wish.


TNX. I hope it works when you do it. I changed it dozens of times...


H.

@ HvdB: TNX. I hope it works when you do it. I changed it dozens of times... 

Good lock. I also tried to change my user name again and again. I wish there would be a "Pseudo" option in the Profile, it would be so simple...
@Myself : Good... lock

Nice spellmiss, for a locked name ;-)

 

Your name is back to woorden as soon as you make a new post. Can you change your name one more time, then log out and log in again?


Igor

No I can't. I can't sign out unless I restart my Mac. And for reasons that are none of your business although they may be related to a support ticket I filed hours ago, and that I definitely won't go into, because I'm angry, I'm not going to do that.


Apart from that, FreshDesk stinks


H.

​You mean to say that you cannot sign out of a website without restarting your whole computer? Are you sure? Just open a second browser, and sign out there.


Michael


PS: Discourse would have been a very cool choice (but it's probably too late for that now)!

@Igor: Can you change your name one more time, then log out and log in again?


I tried with both Firefox and Safari. I doesn't work. Here is what happens:


  1. Login
  2. Edit profile
  3. Logout
Problem: as soon as I logout, I'm automatically re-loged in with my previous name.

Have you tried going into your browser's settings and deleting the relevant password and user name?


Michael

Yes Michael, I did remove my password and username in Firefox. Same problem, I relog in automatically each and every time.

 

That's strange. Did you try clearing the browser's cache?

Yes I did. Michael, can you confirm that YOU can change your username, logout and relogin without the previous username reappearing?

 

Hi Alain,


You may get logged in to the forum via your cafetran.com account. Have you tried logging out from there too?


1 person likes this
@Igor: You may get logged in to the forum via your cafetran.com account. Have you tried logging out from there too?

That was the solution! Thanks :-) 

Alain: That was the solution!


It's not. And if I want to change my name, I also have to change my password, even though it says I can leave it blank if I don't want to change it.


Ceterum censeo Freshdesk olet.


H.

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