I think it's because Freshdesk expects Windows line endings, or maybe another type. Can't remember. I had a similar problem when pasting from Notepad. Try writing a post in a good text editor, with line ending types visible, and then try all three/two types (Windows, Unix/Linux). Hmm, I could of course do this myself, now couldn't I? OK, I will, as soon as I have second to spare.
Like I said: I'm mostly on my iPhone when replying. A modern BBS should deal with line endings.
Another wish: No need to constantly log in again (Safari Yosemite and Safari iOS latest).
Hans CafeTran Wiki
Dear Igor,
Could you please contact the Freshdesk support and ask them to fix the line endings issues, when copying text via iOS?
Also: when I'm in a bulleted list item and paste text, the pasted text is inserted below the bulleted item. Also rather annoying ;).
Thanks,
Hans